10 general skills or competencies (Job family competencies) for Spares Coordinator I
Skill definition-Providing responsive and relevant support to customers to address issues and problems on our products or services and ensure customer satisfaction.
Level 1 Behaviors
(General Familiarity)
Explains the importance of customer support in meeting customer needs and expectations.
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Level 2 Behaviors
(Light Experience)
Identifies customer needs and requirements to meet customer support expectations.
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Level 3 Behaviors
(Moderate Experience)
Leverages tools and resources to provide prompt customer service troubleshooting.
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Level 4 Behaviors
(Extensive Experience)
Recommends improvements to our customer support tools and methods to drive customer satisfaction.
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Level 5 Behaviors
(Mastery)
Establishes best practices in customer support to enhance customer satisfaction and retention.
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Skill definition-Ability to comply with regulations and performance of obligations within the agreement.
Level 1 Behaviors
(General Familiarity)
Documents the contract terms and conditions required for proper compliance.
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Level 2 Behaviors
(Light Experience)
Conducts contract audits to aid the management in determining the source of non-compliance issues.
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Level 3 Behaviors
(Moderate Experience)
Coordinates contract and subcontract requirements with all departments to ensure compliance.
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Level 4 Behaviors
(Extensive Experience)
Manages contractual obligations to ensure compliance with agreed terms and conditions.
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Level 5 Behaviors
(Mastery)
Designs and develops various compliance contracts throughout your organization.
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5 soft skills or competencies (core competencies) for Spares Coordinator I
Skill definition-Insight into our organization's business, goals, and values. Ability to design and implement initiatives that facilitate successful outcomes.
Level 1 Behaviors
(General Familiarity)
Discusses the strengths and weaknesses of our products and services.
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Level 2 Behaviors
(Light Experience)
Explains advantages and disadvantages of different organizational structures from an efficiency perspective.
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Level 3 Behaviors
(Moderate Experience)
Demonstrates an innate sense of how to achieve positive results in the current environment.
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Level 4 Behaviors
(Extensive Experience)
Evaluates and explains the financial aspects of a business initiative to different teams.
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Level 5 Behaviors
(Mastery)
Conceptualizes new and creative business initiatives to boost business growth.
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Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Identifies the procedures for making sure that results are mistake-free.
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Level 2 Behaviors
(Light Experience)
Processes limited amounts of detailed information with reasonable accuracy.
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Level 3 Behaviors
(Moderate Experience)
Reviews and analyzes the accuracy of data and details.
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Level 4 Behaviors
(Extensive Experience)
Designs systems to help the team organize and track details and project progress.
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Level 5 Behaviors
(Mastery)
Develops best practices for identifying and correcting errors, oversights, and omissions.
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Summary of Spares Coordinator I skills and competencies
There are 0 hard skills for Spares Coordinator I.
10 general skills for Spares Coordinator I, Customer Support, Contract Compliance, Delivery Management, etc.
5 soft skills for Spares Coordinator I, Business Acumen, Attention to Detail, Honesty And Integrity, etc.
While the list totals 15 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Spares Coordinator I, he or she needs to be proficient in Business Acumen, be proficient in Attention to Detail, and be proficient in Honesty And Integrity.